Are you not satisfied with our service which you purchased? You can request a refund here, on this page.
Please fill the required fields and then submit it.
Note: Please note that we will refund completely only purchases which have been done in less than 7-days. All other refund requests (if the purchase was made more than 7 days before the refund request) will be returned partially according to the used period of the IP TV Subscription. Our support team will contact users in all refund cases.
Note: Accounts which has been used for more than half of the account’s duration are not valid for a refund.
Note: Refund usually takes 5~7 work days to take place and it’s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will refund any users immediately after seeing the request and checking user information.